More info

Customer service

At PR electronics we know that satisfied customers contribute to our success - this is why we offer you a total concept characterized by quality products, rapid deliveries and, not least, a high level of service. It is our goal to always give you a little more than you expect.

We are quite old-fashioned when it comes to customer service. We actually believe that you are entitled to a high level of service when you do business with us.

Even though you have purchased a user-friendly product and received our thorough documentation, you may still need to contact us for additional information. Our service pack gives you:

  • Personal technical support and guidance
  • Day-to-day delivery
  • Repair without charge within the 5-year guarantee period
  • Easily accessible documentation

We strive to ensure that the products you receive from us are of the best quality and highest functionality. However, we understand that there may be occasions where you wish to return an item to us. If this is the case, please take a moment to review our guarantee and returns policies - use the links to the right.
 
Returns policy
5 years guarantee
Terms and conditions

Product returns forms

PR UK
PR Denmark
PR France
PR Germany
PR Italy
PR Spain
PR Sweden
PR USA
Other countries

The product returns form can be filled
out electronically and saved on your
computer using the Adobe Reader.
We recommend version 7 or higher.
Click on the link below to get a
free download of the Reader.

Get Adobe Reader