Global and local customer support



The PR electronics support team provides fast and efficient support to all of our customers worldwide. Should you find yourself in need of technical support, have questions about product returns or have any other service question, you can find help in our FAQ section or you can contact us: 


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Our support ticket system seamlessly routes support requests to PR’s dedicated customer support team. When submitting a request for support, the sender receives an e-mail with a support ticket identification number - which both customer and PR support team members can use to identify and track the support request.

Remote support

Remote support makes it possible for our employees to see your computer screen. That will make it easier and faster for us to help you. After you have discussed a remote support session with one of our support team members, you will have to download and install the free Teamviewer software. 


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