Global and local customer support
The PR electronics support team provides fast and efficient support to all of our customers worldwide. Should you find yourself in need of technical support, have questions about product returns or have any other service question, you can find help in our FAQ section or you can contact us:
Contact your local office:Weisz Instrumentos S.A. |
Contact your local office:ECEFast Ltd 
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Contact your local office:TITUS messtechnik GmbH 
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Contact your local office: |
Contact your local office:Retec Instruments BVBA |
Contact your local office:TECHNO SUPPLY
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Contact your local office:PR electronics Inc |
Contact your local office: |
Contact your local office:PR electronics (Shanghai) Co., Ltd. 佩勒电子（上海）有限公司 |
Contact your local office:Proelectrico Representaciones S.A.
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Contact your local office:CC Instrumentación Industrial S.A. |
Contact your local office:Proton EL d.o.o. 
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Contact your local office:Control Marine Automation 
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Contact your local office:JSP s.r.o. 
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Contact your local office:PR electronics A/S |
Contact your local office:INDUSDEAL S.A. |
Contact your local office:Egyptian European Co. (Thermo Tec) 
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Contact your local office:Lapp Automaatio Oy |
Contact your local office:Lapp Automaatio Oy 
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Contact your local office:PR electronics SARL |
Contact your local office:PR electronics GmbH |
Contact your local office:Control Marine Automation
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Contact your local office:Component Kft. 
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Contact your local office:Naust Marine h.f. |
Contact your local office:Toshniwal Hyvac Private Ltd
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Contact your local office:PT. Lautan Instrumindo Kontromatic |
Contact your local office:PR electronics (UK) Ltd |
Contact your local office:Topco Control & Automation Ltd. 
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Contact your local office:PR electronics Italy S.r.l |
Contact your local office:Global Electronics Corporation
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Contact your local office:Mubadara Engineering Services |
Contact your local office: |
Contact your local office: |
Contact your local office:INTERAUTOMATIKA UAB
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Contact your local office:dpstar Thermo Control Electric Sdn Bhd
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Contact your local office:Instrumentacion Basica S.A. De. C.V. |
Contact your local office:KROHNE DE MEXICO, SA DE CV
Mexico City office
Tampico office
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Contact your local office:Control Weapon, S.A. De C.V. |
Contact your local office: |
Contact your local office:Vierpool BV 
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Contact your local office:ECEFast NZ Ltd |
Contact your local office:Ravinora Energy Services |
Contact your local office:Park Electrical Services |
Contact your local office:KROHNE Instrumentation AS 
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Contact your local office: |
Contact your local office: |
Contact your local office:Industrial Process S.R.L. |
Contact your local office:Applied Control Solutions and Technology Inc. |
Contact your local office:OEM AUTOMATIC Sp. z o.o. 
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Contact your local office:Costa, Leal e victor, Lda |
Contact your local office: |
Contact your local office:S.C. ROMVEGA SRL
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Contact your local office: |
Contact your local office:Zamil Trade & Services
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Contact your local office:COMPACT MM TRADE |
Contact your local office:Huntsmen (S) Pte. Ltd
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Contact your local office:JSP Slovakia s.r.o. |
Contact your local office:Belmet MI d.o.o. |
Contact your local office:WIKA Instruments (Pty.) Ltd
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Contact your local office:J SYSTEM
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Contact your local office:PR electronics S.L. |
Contact your local office:ROTAX (PVT) LIMITED |
Contact your local office:PR electronics AB |
Contact your local office:nbn Elektronik AG 
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Contact your local office: |
Contact your local office:Yuden-Tech Co., Ltd. |
Contact your local office: |
Contact your local office:Astre Engineering Tel. +216 74 403 864 |
Contact your local office:INC Endustriyel Urunler A.S. 
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Contact your local office:Strategic Alliances 
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Contact your local office:Tech Automation
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Contact your local office:PR electronics (UK) Ltd |
Contact our head office:PR electronics Inc |
Contact your local office:Power Source Inc. |
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Contact your local office:The Brady Waters Company |
Contact your local office:The Brady Waters Company |
Contact your local office:Northern California:
Southern California: |
Contact your local office:Applied Power Industrial Sales |
Contact your local office:Sentrol Inc. |
Contact your local office:Cemtech Energy Controls, Inc. |
Contact your local office:Power Source Inc. Volition Controls Corp. |
Contact your local office:Power Source Inc. |
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Contact your local office:Northern Idaho: Field Instruments & Controls, Inc. Southern Idaho: Trailblazer Controls Inc. |
Contact your local office:Central & Northern Illinois: WD Engineering Sales Ltd |
Contact your local office:AM Engineered Sales |
Contact your local office:Power Specialties, Inc. |
Contact your local office:Power Specialties, Inc. |
Contact your local office:AM Engineered Sales |
Contact your local office:The Brady Waters Company |
Contact your local office:Sentrol Inc. |
Contact your local office:Cemtech Energy Controls, Inc. |
Contact your local office:Sentrol Inc. |
Contact your local office:AM Engineered Sales |
Contact your local office:Engineered Sales Company |
Contact your local office:Power Source Inc. |
Contact your local office:Western Missouri |
Contact your local office:Western Montana: |
Contact your local office:Power Specialties, Inc. |
Contact your local office:Northern Nevada:
Southern Nevada: |
Contact your local office:Sentrol Inc. |
Contact your local office:Metro NYC area:
Southern New Jersey: |
Contact your local office:RM CONTROLS, INC. |
Contact your local office:Upstate New York: |
Contact your local office:TECHNI-Reps Inc |
Contact your local office:Engineered Sales Company |
Contact your local office:Central & Southern Ohio: |
Contact your local office:Process Solutions Corp. |
Contact your local office:Field Instruments & Controls, Inc. |
Contact your local office:Eastern Pennsylvania: |
Contact your local office:Sentrol Inc. |
Contact your local office:TECHNI-Reps Inc |
Contact your local office:Engineered Sales Company |
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Contact your local office:Dallas Metro: Houston Metro: |
Contact your local office:Trailblazer Controls Inc. |
Contact your local office:Sentrol Inc. |
Contact your local office:Cemtech Energy Controls, Inc. |
Contact your local office:Field Instruments & Controls, Inc. |
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Contact your local office:WD Engineering Sales Ltd |
Contact your local office:Trailblazer Controls Inc. |
Contact your local office:Viet Nhat Industrial Equipment Co., Ltd.
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Contact our head office:PR electronics Lerbakken 10 DK-8410 Rønde
Phone: +45 86 37 26 77 Fax: +45 86 37 30 85
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Our support ticket system seamlessly routes support requests to PR’s dedicated customer support team. When submitting a request for support, the sender receives an e-mail with a support ticket identification number - which both customer and PR support team members can use to identify and track the support request.
Remote support
Remote support makes it possible for our employees to see your computer screen. That will make it easier and faster for us to help you. After you have discussed a remote support session with one of our support team members, you will have to download and install the free Teamviewer software.
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Our support team consists of highly skilled and experienced professionals, including I.S./ATEX specialists. They are placed throughout our organization in the USA, the UK, China, France, Spain, Italy, Germany, Sweden and Denmark. Together with our extensive distributor network they provide local support in all countries where PR is represented.
Our dedication to offer outstanding and timely customer support includes:
- Local and personal technical support and guidance.
- Day-to-day delivery from our warehouses in Denmark, China and the United States
- Repair without charge during the 5-year guarantee period.
- Easily accessible documentation.
Our products are individually tested and validated at our lean production facilities in Denmark to exceed the most demanding failure rate assessments.
